Ticket Purchase Policy.

Your purchase

Your receipt identifies the seminar, venue, scheduled start and amount paid. For purchase or refund help, contact jordan@rollcallcombat.com and include your order reference.

The advertised price includes mandatory platform and processing charges. Applicable tax is shown separately before payment. Your checkout summary and receipt show the ticket price, platform fee, processing charge, tax and total.

Voluntary refunds

You may request a full refund if your request reaches jordan@rollcallcombat.com at least 48 hours before the seminar's scheduled start. Requests received exactly at that deadline qualify. Your purchase summary and receipt show the deadline and its time zone. Processing your request later does not change eligibility.

An eligible refund includes your remaining ticket payment, platform fee, processing charge and collected tax. Amounts already refunded are not refunded again. Requests received after the deadline do not qualify for an ordinary voluntary refund for an otherwise unchanged seminar.

Cancellation or non-delivery

If the seminar is cancelled or not delivered as purchased, we will initiate refunds of all remaining paid amounts, including fees and tax. You do not need to request a cancellation refund. The voluntary deadline does not apply.

Requests and refund status

Email jordan@rollcallcombat.com with your order reference and request. We will provide an initial response within two business days. Contact us through the same address about a payment error or a refund that has not arrived.

A request or approval is not confirmation that a refund has completed. Refund completion and the time funds appear in your account can vary. We will provide accurate status information; pending refunds are not completed refunds.

Nothing in this policy limits rights or remedies required by applicable law, or extends a legally required refund deadline.